Chick-fil-A desires you to spend $2 to not go to Chick-fil-A

Why would you even go to the drive-thru when the drive-thru can come to you?

Screenshot by ZDNet

The alternatives that people make aren’t all the time the wisest.

All too typically, they’re based mostly on some combination of self-regard, self-indulgence, and sheer laziness.

You’d suppose, although, that if you happen to actually love a service, you may stay loyal to it.

I am not so positive about that. As a result of right here is the common chief in really human fast-food customer support deciding that it wants robotic assist.

We’re talking, with a lot reverence, of Chick-fil-A. This sometimes sanctimonious hen chain is frequently on the summit of the American Buyer Satisfaction Index.

Its customer support people are stated to be exemplars of effective conduct. But right here is the chain asserting that it is experimenting with robotic supply. Particularly, the Kiwibot 4.0.

The chain informed Restaurant

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Kim Lyons / The Verge:

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From good telephones to MP3 succesful telephones, from excessive-definition digital digital … Read More