I used to go to telephone retail shops with a disturbing regularity.
It was at all times fascinating to have a look at new telephones and ask salespeople what they actually, actually really feel about these telephones.
COVID-19 has considerably curtailed my forays into the surface world. This hasn’t, nevertheless, stopped service retailer workers from getting in contact and, properly, telling it how they see it.
At this time, let’s take heed to Gordon — not his actual identify, for superb causes — who just lately left his job at a Verizon retailer after being, in his phrases, “within the prime 1% of the corporate for a number of years in gross sales.”
Gordon contacted me in a selected spirit. He informed me: “I am not a disgruntled ex-employee however somebody who legitimately believes that persons are being ripped off simply because they do not