Microsoft says it has a workaround and is developing a fix for a bug in Windows 10 version 2004 that makes PCs forget the username and passwords for installed apps, including Outlook.
Microsoft has posted a new support note about Outlook and other apps forgetting passwords after users installed Windows 10 version 2004, aka the May 2020 Update.
“After installing Windows 10 Version 2004 Build 19041.173 and related updates, you find that Outlook and other applications do not remember your password anymore,” Microsoft notes.
SEE: Cheat sheet: Windows 10 PowerToys (free PDF) (TechRepublic)
That build was released in preview in April, and users have been complaining ever since about Windows 10 devices being unable to remember credentials after the upgrade. Microsoft points to a user complaint on its Answers forum from April.
An owner of a Microsoft Surface Pro 5 said after upgrading to Windows 10 version 2004