The ultimate Windows 10 information hub: Everything you need in one place

Being a Windows expert doesn’t mean you have to memorize every shortcut and secret. You just have to know where to find those details when you need them.

That’s the point of this page, where I’ve collected the links I regularly use to find information and download tools and utilities. These include essential information, troubleshooting tools, and download sites, as well as some of my most popular FAQ pages and tips.

I update this page frequently. The most recent update was June 25, 2020.


How to install, reinstall, upgrade and activate Windows 10

Here’s everything you need to know before you repair, reinstall, or upgrade Windows 10, including details about activation and product keys.

Windows 10 update: The complete guide for businesses of every size

If you’ve spent years mastering the ins and outs of Windows Update, prepare to do some unlearning. Windows 10, with its emphasis on

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Peer-to-peer lender Zopa gets full banking licence

Zopa has gained a full UK banking licence and is launching its bank alongside its peer-to-peer lending business, with its first product a savings account that can be set up in seven minutes.

The peer-to-peer lender gained a UK banking licence with restrictions in December 2018, but has now received a full licence. It also plans to launch a credit card this year.

Zopa established a peer-to-peer lending business in 2005 and has built up a large customer base. It had originally intended to launch a UK bank in November 2016 when it applied for a banking licence but, as with many tech startups, its plans changed to meet market demand.

Now is the right time, said Zopa CEO Jaidev Janardana. “Now, more than ever, the banking industry needs innovative, agile providers who work on behalf of customers,” he said. “At a time when people want great value, fair financial

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Cyber accounts for 26% of all crimes in Singapore

More online shoppers are falling for scams in Singapore, where cybercrime accounted for 26.8% of all crimes last year with e-commerce scams the most popular. Some 9,430 cybercrime cases were reported last year, up 51.7% from 2018 when there were 6,215 cases. 

E-commerce remained the leading tactic used by scammers who hoodwinked 2,809 victims in 2019. This was a 30% increase from 2,161 reported cases in 2018, according to the Singapore Cyber Landscape 2019 report released Friday by the Cyber Security Agency of Singapore (CSA). 

Citing figures from the local police, the report further noted that victims of e-commerce scams continued to be lured by attractive online deals on items such as electronic gadgets and event tickets.

Last year also saw increases in website defacement, phishing incidents, and malware infections. The CSA report revealed that 873 websites were defaced, compared to 605 cases in 2018, with most of the affected

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UK, US workers report ‘overwhelmingly’ positive experiences of remote working

As companies around the world assess their next steps in trying to adapt to the post-Covid-19 world of work, research shows that despite some challenges, home working in the UK and US at least has been generally positive.

In a study of 1,000 remote workers in the two countries, global comms agency FleishmanHillard sought an insight into displaced workers’ perspectives and experiences of using digital tools for business purposes during lockdown.

The research found that, overwhelmingly, workers’ experiences of technology for remote communication have been generally positive, and remote working has been a net benefit, despite its challenges. As many as 85% found work/life balance advantages to remote working, suggesting rise in digital comms for work as lockdowns lift.

FleishmanHillard drew the conclusion that workers don’t want to give up what they have gained, indicating that companies should maintain some degree of flexible working arrangements and double-down on digital tools

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